Communications Lead Wanted

Communications Lead

MyBitcoinSaver is a fast growing, venture backed startup in the Bitcoin and Blockchain space. Our mission is simple: to give everyone the chance to be able to acquire and save the revolutionary technology that is Bitcoin. From millennials to baby boomers we believe Bitcoin has a role and a part to play in everyone's lives.

We have recently completed a seed round, we’re growing quickly and now we’re hiring! We’re looking for a communications lead who will be the voice of the company when speaking directly with our users.

This includes:

  • Email support
  • Customer verification
  • Managing Bitcoin buybacks
  • Issuing refunds
  • Developing and helping automate support processes

Ideally you will have knowledge in cryptocurrency space, you will be a wordsmith and you will have a passion for fast paced startups.

We are a small team of five based in Auckland. We generally work remote but try to have at least one day working together at the GRID AKL Tech Cafe. We believe company culture is a essential to building a great business and by becoming the sixth team member you will be playing a direct role in shaping that culture as we grow.

We are launching in the UK early next year and the support requirements for our service will grow quickly. The right person will have a chance to quickly expand their role and responsibilities in a short space of time.

We see support as a highly valued position in our company and want to maintain the reputation for good customer support that we already have.

Please apply by sending your CV and a cover letter to jobs@mybitcoinsaver.com